With the release of BI7.0 SAP introduced a requirement to force the use of a combination of a Java stack along with an ABAP stack.
A majority of the BI ‘engine’ is still running on the legacy ABAP engine. The newer web template functionality is now hosted on a Java stack. In order for the application to work correctly the communication between the two stacks has to be functioning correctly.
In a ‘legacy’ portal to BI3.5 integration the integration between the portal and BI system is configured in a single location: a portal system. However, there are many more integration points required between the portal and a BI7 instance.
To help in debugging issues that arise when configuring the connection between the two systems, SAP has developed a tool which can be run to help identify issues and provide clues as to how to fix them; the SAP NetWeaver BI Diagnostics & Support Desk Tool.
Solution:
- It is a good idea to grab the latest version of the tool attached to OSS Note: 937697.
- Once the tool has been deployed to the Java stack, it can be access via <http|https>://<j2ee_server>:<j2ee_port>/irj/servlet/prt/portal/prtroot/com.sap.ip.bi.supportdesk.default
- After logging in ( see Note 937697 for security requirements ), you will be prompted with an overview screen. This screen will tell you if your configuration is working properly or not
- The stoplight at the top of the screen will tell you immediately if you have a properly configured system.
- The RED light lets you know that there are issues with your system configuration. Scroll down to the bottom of the screen for more specific information.
- As you go through each item with a RED light, you will see suggestions from SAP on how to solve them.
- Once you have solved each of the problem items, click on the Reload Configuration button at the top of the screen to re-run the tests
- With any luck the light at the top of the page will eventually turn green and your configuration will be complete.
